Joyce Cook, OBE, Chair of LPF and Ruth Hopkins, Access and Development Manager were recently invited to Wembley Stadium to film a report for the Mayor’s Office, London.
This formed part of a series of case studies undertaken by Live Tourism on behalf of the Greater London Authority looking at the development of best practice in terms of access to public places in London.
LPF’s Case Study describes the development of LPF’s professional access audit programme for sporting venues with the film highlighting the benefits in commissioning a Level Playing Field Access Audit at Wembley Stadium which helped the business to improve its accessibility for its customers.
The film below includes comments from Joyce, Ruth and Peter Swordy of Wembley Stadium and looks at good practice examples that improve access and ensure a more inclusive matchday experience.
The access report consisting of consumer research, stakeholder findings, key recommendations and case studies for the GLA can now be found on the Greater London Authority website.Games Changer? An Evaluation of London as an Accessible Visitor Destination is available at: http://www.london.gov.uk/priorities/equalities/london-2012-legacy/an-evaluation-of-london-s-accessibility-for-disabled-visitors.
Joyce Cook, OBE case study for the GLA can be downloaded here.