Fleetwood Town

Attended on the official supporter coaches and dropped off outside the stadium. Visited Jim Bar which is a 2 minutes walk through the park on a flat tarmac surface. Very accessible, although not sure on toilet facilities there as didn’t require, great prices for food and drink and £2 a pint during happy hour. The stadium was good and easy access although the toilets were small when entering the door and difficult to manoeuvre in a wheelchair. I was initially allocated a seat to transfer as we was only provided with 7 wheelchair spaces for FA Cup fixture. However, on arrival the steward allowed me to remain in my wheelchair and just parked up in front of my seat.

attended this game, went to ticket office to purchase ambulant disabled ticket. was refused as i was told they only accept DLA form as evidence. i dont claim benefits does this make me less disabled? surely a doctors letter is sufficient?

I rang Fleetwood to say could we have 4 whellchair spaces and they said there were only 2. So I asked if the other 2 could transfer and fold their chairs up but was told NO as it is a Health and Safety issue. After the person in the ticket office contacted his manager he said yea they could as long as they were given (by SUFC) front row seats and that SUFC email them with details of the seats issued. What a palaver. However they allowed it in the end and the stewards were aware we were going. On arrival there was a club room that we could all go into and they serve lovely pies and chips, and reasonable too unlike other grounds in this league. The stewards were helpful but did stand in front of wheelchairs blocking their view. The toilets were good too with hot water etc. Always wear lots of clothing as it is a very cold spot even in better weather. Cold wind from the North sea.

Four of us decided to have a day in Blackpool as this was an evening match, so we went to the ground, parked the car, street parking only, and then caught the tram into Blackpool. Got day tickets, £4.60. The tram stop was 2 minutes walk from the ground, and trams are wheelchair friendly. Took about 45 minutes to the pier.

I had previously phoned Dave Holloway at Fleetwood and he agreed we could go in the open space by the side of the away fans stand in the corner where the practise goal nets were. There was no problem getting in this time when I explained what Dave had told me.

The teabar was just inside the turnstiles and their meat & potato pies are lovely.

No one brought us carers seats this time. But the view was good, except when an ignorant steward kept standing in front of us, I told my son in the wheelchair to move forward onto the yellow lines so he could see (I know it was wrong) when the steward refused to move. But the steward got rather abusive & demanded that he moved back. This led to a bit of a row, but my son moved back and the steward continued to block our view.

I was hoping that these stewards might have had a bit of training since last time we went, but obviously not.

I previously bought & paid for our tickets over the phone. There were no car park spaces but the lady on the phone asked me to email Mr Holloway to explain our difficulties, but he never replied.

We had a pre match at the Thornton Lodge at Thornton Cleveley, 5 miles from Fleetwood, 2 meals for a tenner.We arrived at the ground early & collected our tickets & bought programs from the shop, a small one but accessible.

I asked the car park steward where we had to go & he directed me, but without going through all the gory details, we werent admitted into the ground unless we went down a seriously flooded footpath, must have been 12 inches deep in places, with potholes. there was only a 12 inch gap at the side to walk through, so impossible for an electric wheelchair to go through unless he wanted to flood the battery.

After speaking to possibly 20 steward who all refused us entry I demanded to see someone in charge.

He eventually took us in after 45 minutes of trying. but we were sent to a corner where the training goalposts were & with no cover both wheelchair men and me were exposed to the strong winds & freezing rain. One steward though.did eventually bring me a chair.

There were disabled toilets and an accessible tea bar behind the stand which we bought a meat & potato pie & a proper cup of tea from. though it might have been difficult queueing up in a wheelchair when there were barriers there. Absolutely disgusted with the untrained ignorant stewards & I have written to Fleetwood to tell them so, but again I doubt if there will be any response.

Attended for first time with Nottingham Forest FC. I am an away ambulant disabled supporter. Travelled by coach and these parked very close to ground. Had ticket for front row and it was good level access. The stewards were great.