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Men’s Football

Burnley

Championship
Turf Moor
Capacity: 21,944
Club website
Information for disabled supporters
Turf Moor
Harry Potts Way
Burnley
Lancashire
BB10 4BX
Access Statement
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Theodore Jackson
Supporter Liaison Officer / Disability Liaison Officer

01282 446800 - Option 5

Accessible ticket contact

Dane Wilson
ticketoffice@burnleyfc.com

01282 446800 - Option 1

Accessibility information

Stadium map

Stadium map

Number of wheelchair user spaces

Home

Actual:
98
Target:
-

Away

Actual:
11
Target:
-
Turf Moor currently has a total of 153 wheelchair bays and personal assistant seats. In addition, there are a number of seats available for friends and family of wheelchair users within the North East Stand.

This consists of over 80 wheelchair bays in the North East stand including some pitch side locations, 45 in the South East stand and 12 in the Barnfield Construction stand for visiting supporters,

There are three accessible entrances at Turf Moor, one situated at the visiting supporters entrance (B1), at the South East Stand (B4) and finally at the North East Stand (E1).

Number of easy access and amenity seats

Home

Actual:
130
Target:
-

Away

Actual:
15
Target:
-
Ambulant disabled supporters can sit anywhere in the ground providing they are able to access the area subject to safety requirements.

In addition to the 153 number of seats highlighted throughout the stadium as easy access seating. There are also 28 ambulant supporter seats on Level 1 of the NE accessible stand, these are accessed by three small steps and are fixed seats.

Number of accessible toilets

Home

Actual:
17
Target:
-

Away

Actual:
2
Target:
-
Accessible toilets are situated at the following locations:

The accessible entrance for visiting supporters (B1)

The accessible entrance to the North East Stand

The accessible entrance for the South East Stand

The Utilita Jimmy McIlroy Stand hospitality

The Bob Lord Stand hospitality

The North Stand hospitality

Additionally, on the ground floor level of the North East accessible stand there is a fully equipped changing facility.

Changing places facility

Actual:
1
Target:
-
On the ground floor level of the North East accessible stand, we have a fully equipped changing facility.

Access to the facilities in these stands is not 'key' controlled.

Any questions regarding access to these facilities please contact one of our access team or the club's Disability Liaison Officer.

For more information on the toilets specific to your viewing area please refer to the AccessAble Guide to Turf Moor.

Audio commentary

Audio headsets are available on request from the Ticket Office or they can be delivered to your seat if requested in advance. Please note this is a radio feed to in house commentary team.

[Level Playing Field Editor Note: This is NOT Audio Descriptive Commentary (ADC)]

Sensory room

Located in The Jimmy McIlroy Stand Hospitality, please contact the club for more information.

Accessible services + information

Assistance dogs

Any supporter wishing to attend Turf Moor with an assistance dog must contact the Club by emailing slo@burnleyfc.com so that we can ensure the appropriate match tickets (subject to availability) are allocated and adequate arrangements can be made.

Hearing loops

Hearing loops are available and advertised at the ticket office, Clarets Store and in dedicated kiosks throughout the stadium.

Club shop

Club hospitality

Disabled supporters are able to enjoy hospitality at Turf Moor. To find out more about which hospitality package will suit your needs most, please contact hospitality@burnleyfc.com or call 01282 446800 (option 4).

Food concession stands

Total number of parking spaces

Actual:
27
Target:
-
Parking facilities for disabled supporters are available at Turf Moor for both visiting and home supporters on a match-by-match basis.

We have a high demand for parking spaces at the ground, and therefore spaces are only allocated to those who book prior to the game.

Please note that we do charge for car parking spaces and they are subject to availability, it really helps us if you can provide detailed information regarding your vehicle and its specific requirements.

To book please call our reception team on 01282 446800 (option 0) or email info@burnleyfc.com

Travel options

The nearest station is Burnley Manchester Road, which is approximately 15 minutes on foot from Turf Moor. The station platform has level access to the car park on one platform, and ramped access on the alternative platform. A ramp is available to board the train during staffed hours, please consult the National Rail website for up to date information for the station. There is car parking for up to 50 cars on this site. From the station, exit the station and travel down Centenary Way, from where Turf Moor can be seen. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side. Burnley Central train station is approximately 20 minutes on foot from Turf Moor, and is the smaller of the two stations. From the station, follow signs for the town centre and then head left towards the bus station. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.
The nearest station is Burnley Manchester Road, which is approximately a 15-minute walk from Turf Moor. From the station, exit and continue down Centenary Way. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.

Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side.

The Bus Station is situated relatively close to the ground, approximately a 5-minute walk just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the subway and then head under the aqueduct onto Yorkshire Street and follow the instructions from above.

This page was reviewed and updated by Level Playing Field staff and the club on 14 June 2022.

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

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About this page

This information is provided by Burnley. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2024

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • David Hyde, who attended season ticket holder. all home games
    1 year ago

    My issue is access thro turnstiles for Bob Lord stand. I walk from town down Harry Potts way and connot no longer go thro first turnstiles as they are too narrow. At 86 and a bad back I have to ask to be let thro the gate. The stewards quite rightly sometimes object. This means I have to walk past the ticket office to more accessable turnstiles which are much wider. Having walked a considerable distance from car I find the extra distance is spoiling my match day experience. Can I ask for ONE turnstile to be widened at the first access . I have attended the Turf since 1948. Thanks for reading.

  • Nikki Allan, who attended V Leeds United 29/08/2021
    3 years ago

    Always an easy access into the Ground. A good welcome Drop off for disabled supporters nearer the ground entrances should be thought of. My Guide and the away fans had to work extremely hard to get me to the Entrance.
    Be aware that Burnley don’t use safety nets in the warm ups unlike most other clubs. No commentaries offered to disabled away supporters. The disabled toilet [1] was serviceable but insufficient for the number of fans needing to use it. Tesco store up the road is a priority stop before the game!!
    The Stewards the team mostly from Leeds United were again excellent.

  • Ryan Beckett, who attended Burnley vs Hull City 08/11/14
    9 years ago

    View from the disabled is ok considering its at thebottom of the away supporters stand and its an old stadium but it would be better if the disabled areawas higher up.Disabled toilet is located in the open and there was no access to the refreshments / facilities that therest of the Hull City fans had access to. My carer was able to go with a steward to get us both a beer before the game, however, we had to be out of view of the pitch in the open (luckily it didnt rain!). Disabled parking was just next to the away supporters stand.

  • Gary Deards, who attended Burnley v Reading 15/10/2011
    13 years ago

    Travelled as an away supporter and had to sit amongst the home fans which isn’t great (albeit the section was in front of away fans so home disabled supporters were equally effected). Outside accessible toilet. We travelled by minibus but the driver had to take the vehicle away and return at half time which was awkward as he was also acting as a PA. View was pretty decent with no obstructions and slightly elevated. No independent access to refreshment areas so need steward or PA.

  • Linda Bridge, who attended Burnley v Norwich
    13 years ago

    I traveled to Burnley on a very wet day. We parked at the Cricket Club on Belvedere Road for £5. It is adjacent to the ground and about a 250 metre walk to the ground. The club is open to away fans prior and after the match. Hot and cold food is available at very cheap prices and we ordered a hot meal for after the game and two meals and two hot drinks cost £7 I would add there are quite a few stairs but there are bars on two levels To the front of the club there is easier access.