Carlisle United

Carlisle United

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF –

Stadium Information


Brunton Park



Brunton Park
Warwick Road


Club / stadium contact for disabled supporters


Katie Mitchell

Telephone no.

0844 3711 921 or 01228 526 237

Disabled Supporters Association




Website address



Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.


Getting There & Parking


There is a club car park situated on the east side of the ground with 12 accessible spaces for both home and away supporters who must be blue badge holders. Spaces are allocated on a first come first served basis.  For away supporters, this is adjacent to the east stand turnstiles/access gates but for home fans this is some 100 yards from the home turnstiles/access gates.  

Drop off facilities are available if you approach a steward on entry. The club suggest that if a fan needs to be dropped off that they contact the club in advance so that match day staff can be made aware.

Accessible travel is available for disabled supporters to away games. 


Carlisle United is served by Carlisle Railway Station (West Coast main line), Carlisle to Leeds (Settle line), and Carlisle to Newcastle (Northern Rail line) and the station will be approximately 20 minutes from the ground.


National Rail have published links to the nearest stations to sporting venues including Carlisle United see here for more information.


Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

Getting a Ticket


For information on purchasing a ticket please visit the Carlisle United Website

Disabled supporters can purchase a ticket online, by telephone and in person. 

Spectator Viewing areas


Home supporters have 20 spaces for wheelchair users available to them with a seat for their carer, 12 are under cover at pitchside at the East Stand (South) and 4 spaces (elevated) are in a designated wheelchair area created within the terracing in Paddock North. The wheelchair area in Paddock North is now covered.


Away supporters have 4 spaces for wheelchair users plus 4 seats for their carers in the Waterworks End of the ground (away terracing) to one side of the goal close to the away seated area. There is no protection from the weather and in poor conditions wheelchair users can be placed below the seated away fans if they so wish (sections 2 and 3 of the East Stand). Away fans using this area will enter the ground via the East Stand (north) gates/turnstiles.  


As Carlisle United have an accessible lift on the West Side of the ground (Paddock North) this will allow disabled fans to use the restaurant facilities, if booked in advance, on the first floor in Foxy's restaurant. Please note accessible toilet facilities are on the ground floor.


NB: Under existing minimum standards for accessible stadia, the club should have 130 wheelchair spaces (111 home and up to 19 away). 75% of these should be elevated positions and the remaining 25% pitchside.


LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.


Based on the above, the club therefore only meets 18% of the guidance and has a shortfall of 106 wheelchair spaces. 

Accessible amenities


There are a total of 8 accessible toilets in the following locations:


A Stand - Ladies and Gents accessible toilet with pull doors with assisted hand rails

Paddock North - one standard accessible toilet.

Petteril End - one standard accessible toilet available when the Petteril end is opened for away fans but can double up for the Paddock North area.

Pioneer East Stand - one standard accessible toilet in the Away end, one standard accessible toilet in the Home end


All toilets in the East Stand Concourse Home and Away have Ambulant Disabled Toilets and these are duly signed.

Paddock South - Ladies and Gents - these toilets have a pull door with assisted hand rails.



Home Family Fans using the East Stand have access  to the Family Zone. This is only accessible from within the stadium. The Family Zone is wheelchair accessible and there is a sensory area.


Club Shop: The entrance for wheelchair users can be found to the rear of the shop which spirals round to the main entrance. The merchandise is well-placed in the shop and can be browsed with ease of movement. The shop can be busier on a match day but you can also visit the website to view the merchandise at 

Catering kiosks in the home and away sections have low level serving counters and so are fully accessible.

Accessible services & information


The club now have a Main mid-week ticket office which is situated on the first floor of the East Stand. For fans not able to use the stairs a lift has been installed and staff are available to assist. A hearing loop has been installed.


The Match Day Ticket Office is situated in the West Stand but does not have a hearing loop installed, however, loops are available in the Paddock South Ticket office (Home Fans) and in the East Stand Ticket Office (Home Fans) on matchdays.


Whilst match commentaries are not available from the club they are available from BBC Radio Cumbria on 95.6 FM or 756 AM frequencies. 

The club welcomes assistance dogs as and when required – please contact the Club’s SLO in advance so match day staff can be made aware. The concourses do not have rest areas included.


Updated December 2017.

DSA Additional Information


Updated 24th May 2018

Comments about Carlisle United:


If you would like to make your own comment, click the 'MAKE A COMMENT' button below -

you do not have to join the site in order to make a comment.


Note: in an effort to ensure dialogue is fair and without malice, all comments are evaluated by Level Playing Field

before they are published on the site. This can cause a slight delay before comments appear.


Fans comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.



Jill Dyer

Match: Carlisle v Everton

Published: 5/2/2016


Husband purchased offsite hospitality at Halston Hotel which was amazing. He had discussed, with Katie,  the need for accessible seating and access, and was assured that all would be done to accommodate our request as I am disabled, walk with a stick and have major difficulty climbing stairs. Upon arrival we were faced with 2 flights of wet, slippery concrete steps to get to the stand - lift was out of order after to flooding ( we were not advised of this), and our seats were 1 row from the back of the stand in the middle of the row, which made thing even worse. I have emailed the club to express my feeling but haven't even had the courtesy of an acknowledgement. Why promise something that cannot be guaranteed? Am not impressed.

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Sheila Quinn

Match: Carlisle v York

Published: 27/1/2016


We bought our tickets in advance from York  and I phone Carlisle to book a disabled car park space, but it was on a first come first served basis.


We ate at “Lakeland Gate”  a Brewers Fayre pub, 5 minutes walk from the ground.


Arriving at the ground there weren’t a lot a car parking spaces due to all the flood damage, but the car park stewards were brilliant despite their difficult circumstances.  We parked close to the away turnstiles free.


It was unbelievable that the ground was several feet underwater only 3 weeks ago and the damage was horrendous.


Entering the ground we were shown to the disabled section, Quite a large open area, pitchside, in the corner behind the goal. We were the only people not under any sort of cover, but the view was good.


The disabled toilets were underneath  the stand where our fans were  and the tea bar was there as well, but unfortunately they couldn’t sell hot drinks or hot food.


Program sellers were both inside and outside the ground.


We had a good day and the stewards inside and outside the ground were very helpful.

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Nigel Dickinson

Match: Response to the Sheffield United comments dated 24/11/13

Published: 3/12/2013


Comments noted re the Sheffield United match - comments re the toilets have been passed on to my groundstaff to attend to. In addition we have recently had an Access Audit done so we will be looking at these comments and addressing any issues brought to our attention when it arrives.

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Sheffield United Disabled Supporters Club (SUDS)

Match: Carlisle v SUFC 14/9/2013

Published: 24/11/2013


As previouos comments sat in the open with no cover whatsoever and get cold and wet when it rains.  Excellent view but watch out for the ball. !!


The toilet was the only thing that lets them down as it is small and dirty.  NO soap as the dispenser was broken and empty,  NO paper towels, NO emergency pull cord.  Toilet seat loose and the toilet bowl needs a good clean.


The food bars were in a convenient place on the concourse although we did not purchase anything.


The stewarding was good and helpful though and the coaches got away quickly as they held up the cars in the car park for us to get away.



Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail


Match: 23/02/13

Published: 3/3/2013


This was our first visit to Brunton Park as away fans and given the one previous review on LPF review, we made our longest yet away trip with some trepidation.   We found a mixture of negatives and positives.  The positives were that Brunton Park is easily accessible from the M6 and well signed (straight road virtually).  On this road there are a variety of eateries and a large supermarket. The stewards were very welcoming and the disabled parking was immediately adjacent to the away entrance.  It was a short distance and the slope was gentle.  


The seating for away wheelchair fans is at right angles to the stand where the away fans sit.   It consists of 4 (I think) spaces and adjacent carer/PA seats at pitch level between the corner flag and goal,  in what is an otherwise unused stand of old terracing where some work appears to have been started and abandoned mid project.   Despite appearances it offered a good view of the game and very few club officials walked in front of us during the game.   Those that did pass us prior to the game were eager to ask if we were ok.   The seating is completely without cover (unlike all the other away fans who are under cover) and on a cold Saturday in February we discovered we were on a very windy corner.   The seats/spaces furthest away from the corner were a little less windy.   Luckily it didn’t rain or snow on us but you do need to take full waterproofs to avoid getting soaked.    Take our advice and don’t take up position until after the players have warmed up as you are right behind the practice goal and I got hit by the ball but thankfully it didn’t cause me any injury.   It seems that the Club has listened to the previous review on LPF as we were only charged £4 for the two of us.   In the second half the wind did drop a bit and we noticed that we were the only away fans that didn’t have the setting sun in their eyes.   Whilst we always want to sit with our own fans, at least we were close to them, could see them and could use the away end facilities.  


The facilities for away fans are all underneath the away stand and there is flat access to them immediately in front of you as you enter.   The accessible toilet is on the left, clearly signed, you need your radar key to unlock it.   It was reasonably small for a power-chair but just about ok.    I have to say though it had the thinnest loo paper I have ever encountered, it was almost see through.   I could get no hot water and no hand soap out of the dispenser.   I did inform Steward No 3 who was the nearest and asked him to sort it which he said he would but he seemed rather clueless as to what to do.   My advice would be to take your own toilet bag until someone can report the situation has improved.  We always travel with our own food and drinks so I didn’t use the snack bar but could see it beyond the loo.  


My husband is severely visually impaired.   When I looked at Carlisle’s web site it stated that there was no Soccer Sight service available at Brunton Park.   It did give the frequency of the local radio but a radio commentary does not provide the ball location information that Soccer Sight does. 


A nice gesture by the stewards as we were leaving, which given the 250 mile journey we were facing we did appreciate, was that they stopped the traffic so that we could get out of our parking plot, we have found this happens infrequently.


We would happily go to Brunton Park again with our waterproofs but hope for good weather. 


Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

David Foster

Match: carlisle away 18/03/2012

Published: 18/3/2012


Poor disabled facilities they make you sit in rain all through the match and still charge the full price

Would you like to contact Level Playing Field about this comment? - <click here> to send an e-mail

Post new comment

Which match did you attend?
Note: your e-mail address or phone number will NOT appear publicly on this or any other page on this site. It is merely required by Level Playing Field should we need to contact you about the comment in the future.

Plain text

  • Web page addresses and e-mail addresses turn into links automatically.


  • Allowed HTML tags: <a> <em> <strong> <blockquote> <ul> <ol> <li> <dl> <dt> <dd>
  • Web page addresses and e-mail addresses turn into links automatically.
You can upload a photo of your view in the stadium to help inform other users.
Files must be less than 512 MB.
Allowed file types: png gif jpg jpeg.
Please tick the box below, this helps prevent spam posts.