Burnley

Burnley

The information provided on this page is generated by information supplied by the clubs. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated on our website. If you have any queries or wish to raise a point please get in touch directly with LPF – info@levelplayingfield.org.uk

Stadium Information

Stadium

Turf Moor

Address

Turf Moor
Harry Potts Way
Burnley
BB10 4BX

Club / stadium contact for disabled supporters

Name

Doug Metcalfe (DAO) / Matt Pounder (DLO) / Lewis Rimmer (Disability Development Officer)

Telephone no.

01282 446 800

Disabled Supporters Association

Name

Kim Ruth - Group Secretary /

Telephone

Kim Ruth 07519 104 598 / Matt Pounder 01282 704 716

Email

m.pounder@burnleyfc.com

Website address

 

 

Accessibility Information

For UK minimum access standards for new and existing stadia and for good practice guidance please click here.

 

Getting There & Parking

 

There is a club car park with 7 accessible parking spaces for home supporters available. Reserved with traffic liaison person. Drop off facilities are not available.

 

The nearest station is Burnley Manchester Road, which is approximately a 15-minute walk from Turf Moor. From the station, exit and continue down Centenary Way. When you reach the roundabout at the end of the road, turn right onto Yorkshire Street, which becomes Harry Potts Way. The ground is on your left-hand side.

 

Burnley Central train station is approximately a 20-minute walk. From the station follow signs for the town centre and then head left towards the ‘Gala’ Bingo Hall. From here, walk down Yorkshire Street, which becomes Harry Potts way. The ground is on your left-hand side. 

 

The Bus Station is situated relatively close to the ground, approximately a 5-minute walk just off Centenary Way. Leave the station and head towards the Gala Bingo Hall opposite. Use the subway and then head under the aquaduct onto Yorkshire Street and follow the instructions from above.

 

National Rail have published links to the nearest stations to sporting venues including Burnley see here for more information.

 

Level Playing Field have not verified the information given and we suggest that you contact the station direct if you have any access requirements.

 


 

Away Travel

 

The club not currently offer away travel for disabled fans. All supporter travel is organised through supporter groups who do cater for disabled supporters. More information on the supporters groups can be found here.

 


 

Stadium Map

 

 

Enlarge image

Getting a Ticket

 

For information on purchasing a ticket please visit the Disabled Supporters Page of the Burnley FC website.

Spectator Viewing areas

 

Home supporters have 35 spaces for wheelchair users available to them, and these can be found at pitchside. 7 spaces for wheelchair users can be found on a raised area in the home section for away supporters.

 

NB: Under existing minimum standards for accessible stadia, the club should have 153 wheelchair spaces (130 home and up to 23 away). 75% of these should be elevated positions and the remaining 25% pitchside.

 

LPF's view is that many disabled supporters should be able to access general seating areas and only those with specific needs eg those who require extra legroom, or access via aisle seats or who need step free access etc should be allocated seats in the dedicated areas.

 

Based on the above, the club therefore only meets 27% of the guidance and has a shortfall of 111 wheelchair spaces. They should be working on a plan to rectify this deficit within a reasonable timeframe under the auspices of a full independent Access Audit.

Accessible amenities

 

Both home and away fans can use accessible toilets inside the stadium. The access is level into the Clarets Store and there is level access to the counter from the entrance. Unfortunately, there is no lowered counter section in the Clarets Store, however staff are available to help. A managed queuing system is used on match day.

 

Catering kiosks in the home and away sections do have low level serving counters and are fully accessible. Disabled help stewards can provide assistance with help in and out of the ground, and kiosk staff will assist with the purchase of refreshments.

 

Accessible services & information

 

The club does not have a hearing loop. The club provide a match commentary service that is part of the 'Clarets Player' subscription. It streams to people who are not at Turf Moor as well as those who choose to listen within the ground. There is no delay in the service. 

 

Facilities for assistance dogs are available, please contact Doug Metcalf or Cliff Edens on 01282 446800 prior to the match to arrange. The concourses do not have rest areas included.

 

All disabled supporters are entitled to complimentary hearing devices to enable them to listen to full match commentary. The commentary radio can also be purchased from the Clarets Store.

 

Burnley Club Website - Disabled Supporters Information

 
Updated June 2017

Comments about Burnley:

 

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Comments

Ryan Beckett

Match: Burnley vs Hull City 08/11/14

Published: 10/3/2015

 

View from the disabled is ok considering its at the bottom of the away supporters stand and its an old stadium but it would be better if the disabled area was higher up. Disabled toilet is located in the open and there was no access to the refreshments / facilities that the rest of the Hull City fans had access to. My carer was able to go with a steward to get us both a beer before the game, however, we had to be out of view of the pitch in the open (luckily it didnt rain!). Disabled parking was just next to the away supporters stand.

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Gary Deards

Match: Burnley v Reading 15/10/2011

Published: 15/10/2011

 

Travelled as an away supporter and had to sit amongst the home fans which isn't great (albeit the section was in front of away fans so home disabled supporters were equally effected). Outside accessible toilet. We travelled by minibus but the driver had to take the vehicle away and return at half time which was awkward as he was also acting as a PA. View was pretty decent with no obstructions and slightly elevated. No independent access to refreshment areas so need steward or PA.

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Linda Bridge

Match: Burnley v Norwich

Published: 3/3/2011

 

I traveled to Burnley on a very wet day. We parked at the Cricket Club on Belvedere Road for £5. It is adjacent to the ground and about a 250 metre walk to the ground. The club is open to away fans prior and after the match. Hot and cold food is available at very cheap prices and we ordered a hot meal for after the game and two meals and two hot drinks cost £7 I would add there are quite a few stairs but there are bars on two levels To the front of the club there is easier access.

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