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Men’s Football

Blackburn Rovers

Championship
Ewood Park
Capacity: 31,690
Club website
Information for disabled supporters
Ewood Park
Blackburn
Lancashire
BB2 4JF
Access Statement
All clubs + venues

Disabled supporters contact

Club or stadium contact
 for disabled fans

Christina Haines
Disability Liaison Officer

01254 508226 / 07717 724 646

Accessible ticket contact

Sharon Metcalfe

01254 372000

Information on purchasing a ticket please visit the Blackburn Rovers Website.

Ticket office telephone: 01254 372000

Email address: ticketing@rovers.co.uk

A postage fee of £1.50 (remove booking fee) applies to all tickets purchased over the phone when using a credit/debit card.

Online at www.eticketing.co.uk/onerovers/ for disabled supporters who have previously bought matchday tickets and hold an account with the Assisted Supporter Scheme. Tickets can be saved to your Apple wallet/Google Pay enabling you to scan the QR code at the turnstile or alternatively, you can choose to print your ticket at home, which will also produce a QR code for the turnstile.

For your comfort, tickets can be collected on match day inside the store rather than the outside collection windows.

A mini-com and a loop system are situated in the Ticket Office, together with a low-level serving counter and check-out. .

There is a telephone option for disabled supporters' information with regard to purchasing tickets including Personal Assistant tickets. dial the ticket hotline number, 01254 372000 for more information.

Disabled supporters association

TBC

Website

Accessibility information

Number of wheelchair user spaces

Home

Actual:
262
Target:
-

Away

Actual:
30
Target:
-
All wheelchair user spaces are pitch side. Home supporters have up to 262 spaces for wheelchair users available to them, and these can be found at pitch side.

Up to 30 spaces for wheelchair users can be found at pitch side in the away section for away supporters.

Additional spaces may be available on request. Pitch side positions give partial cover with PA’s seated slightly behind.

Number of accessible toilets

Home

Actual:
29
Target:
-

Away

Actual:
4
Target:
-
Accessible toilets and hand washing facilities – in the lower tiers located at either end of each stand with options of left and right operation and partially accessible toilets for ambulant fans in the upper tiers.

Audio commentary

Head sets are available for fans who require match commentary.

All headsets must be booked in advance of a game and are subject to availability via Reception T: 01254 372000.

They should be collected from/ returned to Blackburn End Reception before /after the game.

This is NOT Audio Descriptive Commentary

Sensory room

Strikers Family Lounge incorporating the Sensory Room is accessible to all ticket holders but all children must be accompanied by an adult and no adults are allowed unless accompanied by a child.

The room is open on matchdays for 90 minutes ahead of kick-off. No booking is required.

Entry is via Blackburn End Reception. Entry is via Blackburn End reception.

Sensory packs can be ordered via BRFC website article/link.

Ear defenders are booked out each matchday in same manner as ADC headsets. We recommend to book in advance via Reception T: 01254 372000.

They should be collected from/ returned to Blackburn End Reception before /after the game.

Accessible services + information

Assistance dogs

Assistance animal policy. Specific locations are set aside for supporters accompanied by assistance animals with the safety of yourself, others and the animal in mind. Supporters should contact the Access & Inclusion Officer 07717 724646 to discuss matchday arrangements.

Hearing loops

None

Club shop

Low level counters are available.

Club hospitality

All executive lounges and boxes are accessible.

For enquiries and bookings please contact the Hospitality Sales Team on 01254 508008, and mention any assistance you might require.

Braille and large print provision

No braille/abridged available for matchday programmes or Blues menus. Documents can be printed in large text is required.

Food concession stands

The Fanzone is at the Blackburn End of the Stadium where you will find food and drink outlets and a TV screen.

Entertainment takes place on the stage (which is accessible) during most home matches prior to kick-off.

Total number of parking spaces

Actual:
65
Target:
-
Disabled supporters who seasonally book car parking are sent a renewal letter each season. Any remaining spaces are on a first come first served basis.

When booked in advance online the cost is £12. If booking on the day of the game the price is £15.

If you are given a lift to the ground by car, taxi or minibus you can use one of the two drop-off points at either end of the Jack Walker Stand: for the Blackburn End it is at the bottom of Kidder Street and for the Darwen End on Nuttall Street.

Both are within 50 yards of step-free access into the stadium. They also serve as pick-up points after the match.

Public Transport: Mill Hill Station is 1 mile from the stadium.

Blackburn Station is 1.5 mile from the station (step free & lift access)

The buses serving Ewood Park are: No 1 (Bolton-Darwen-Blackburn) No 2 (Chorley-Blackburn).

Travel options

National Rail have published links to the nearest stations to sporting venues including Blackburn Rovers see here for more information.
Wheelchairs and scooter storage are available. Speak to a steward upon arrival at the stadium.

Game Room opens 90 minutes before kick-off, with the room offering a quiet time for children with autism and other sensory conditions for the first 15 minutes.

Quiet hour in the Roverstore; each Thursday 9am until 10am.

Programmes are available digitally for free. They can be accessed via our website.

Mascot packages are available for children with disabilities which can be booked via rovers.co.uk/kids/matchday-mascots.

Stadium tours are completely accessible. Low-level counter in the Rover store

The club also have Access stewards and Blankets for wheelchair supporters

This page was reviewed and updated by Level Playing Field staff and the club on 09 August 2024

How we set targets

We use accepted industry standards to set the club targets. The reference documents include: Accessible Stadia Guide 2003 and Accessible Stadia Supplementary Guidance 2015; Building Regulations Approved Document M, Access to and Use of Buildings; BS 8300, Design of buildings and their approaches to meet the needs of disabled people; Guide to Safety at Sports Grounds (Green Guide); Access for All, UEFA and CAFE Good Practice Guide to Creating an Accessible Stadium and Matchday Experience

Have you got a question, complement or complaint?

Let us know about your matchday experience at Blackburn Rovers to help improve access and inclusion.

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Read comments from other fans

About this page

This information is provided by Blackburn Rovers. Level Playing Field (LPF) cannot be held responsible if the service and provision differs from what is stated here.

If you have any queries please contact us.

Updated August 2024

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Fan comments

Comments reflect the views of the fans themselves and do not necessarily reflect the views of LPF.

  • Charles Bester, who attended Wheelchair Users at away games
    2 years ago

    This is a general comment regarding away fans and how quite often those in wheelchairs are situated pitchside while the rest of their supporters are in the upper tier.
    Blackburn, Millwall are two examples off the top of my head.
    I am lucky enough that I am not currently in a wheelchair but one day I may be. I would simply not go to an away game if i wasn’t going to be sat with my own fans.
    Is any work being done around this? My gripe here is with the clubs who put wheelchair users in empty lower tiers while their fans are in the upper tier. At Millwall I would no longer be able to use the stairs but my only option would be to sit with 10 people in the lower tier

  • Brian Wright, who attended Blackburn Rovers v Oxford Utd
    6 years ago

    i attended the Oxford game as a neutral with some mates from Abingdon and I have to say that the viewing positions for wheelchair users are possibly the worst I have come across. We were allocated places on the front row tucked into a corner but it was obvious that our view was going to be restricted because of the stewards gathered in front of us monitoring the crowd behind the goal. We decided to move further along the front as there were several empty seats that we could park our chairs in front of! which naturally are not as wide as our chairs. But sadly this did not help much as not only did we have an advertising hoarding in front (which runs the length of the pitch) but the pitch is raised also. In fact one of our number who was vertically challenged couldn’t see anything at all!

    We we had a long chat with one of the officials who asked if we were OK. Having told her our predicament we were informed that although the ground was redeveloped in 1993 for some reason the disabled supporters did not want any raised viewing platforms which I found hard to believe. So all the wheelchair spaces were pitchside. Since the first three rows were covered in netting it wouldn’t be that difficult to construct some raised areas instead of the seats which would solve the problem.

    I must say say I couldn’t fault the stewards who were trying to help us but they were very limited in what they could do And the parking arrangements were perfect but this is pointless if you can’t watch the game the same as any other supporter.

    I feel sorry for the home supporters who have to endure this experience and I certainly won’t be returning anytime soon.

  • Lin Corbett, who attended V Wolves 6th October 2012
    12 years ago

    We only had ambulant disabled supporters in our party for this match. Pricing was full price for disabled fans and a free ticket for their helpers. We were concerned as once again our tickets were near the back of the stand and the view for those who had limited mobility and were unable to stand for would be obscured by fans in front standing. However, when we arrived we were taken in through the disabled entrance and were given seats at the front of the stand without even having to ask! The facilities were good and the disability stewards were very attentive and helpful.

    Well done Blackburn you are a shining example of how to meet the needs of disabled supporters!

  • Mrs W, who attended Blackburn Rovers v Liverpool 03/03/2011
    13 years ago

    The “Visiting Disabled Supporters Information Sheet” supplied with the tickets was a useful document to receive. Facilities and services are fully described.

    However, only 2 parking spaces are available for visiting supporters next to the ground, which is essential for larger wheelchair-accessible vehicles.

    Disabled help stewards were situated at the entrance to the stadium, but there was no assistance to our seat/position (as stated on information sheet). Very confusing for away fans as wheelchair bays are not marked out. Wheelchairs have to be positioned in front of the first row, and as they are wider than the standard seat width, the helper has to stand-there is no room for them to sit alongside.

    Matchday steward on pitch remained standing after the game had started, catering staff appeared not to have received disability awareness training and were very unhelpful, and there were no disabled help stewards located in the concourse to provide assistance with purchasing programmes/visiting toilet.

    Disappointing overall.

  • Gary Deards, who attended v. Reading - 2008
    16 years ago

    view from away wheelchair section

  • Gary Deards, who attended v. Man Utd 2004
    20 years ago

    Away wheelchair positions